Privacy Policy

Last updated: 1st April 2025

At Tegbyte, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, request a quote, or use our B2B tech rental services

with our operational office in Gurgaon at:
5th Floor, Tower C, Unitech Cyber Park, Sector 39, Gurugram, Haryana 122003.


1. Information We Collect

We may collect the following information:

  • Personal details: Name, email address, phone number, company name, job title, and billing address when you submit a form, request a quote, or place an order.
  • Company and KYC data: Company registration details, government‑issued IDs (such as PAN, Aadhaar, or equivalent) for the company and authorised signatory, where required for KYC and compliance.
  • Device and usage data: IP address, browser type, pages viewed, time spent on site, and other non‑identifiable analytics collected via cookies and tracking tools.
  • Transaction and contract details: Rental duration, device type, quantity, delivery address, and payment information processed through secure third‑party gateways.

We do not rent or sell your personal data to third parties for marketing or unrelated purposes.


2. How We Use Your Data

We use your information for the following purposes:

  • To process your rental requests, generate quotes, and manage contracts.
  • To perform KYC and identity verification for your company and authorised representative.
  • To coordinate delivery, installation, support, and returns for your hardware.
  • To send service‑related updates, invoices, and support communications.
  • To improve our website, user experience, and service offerings through analytics.
  • To comply with applicable Indian laws, tax, and regulatory requirements.

We will not use your data beyond the scope of our services or in a way inconsistent with this policy, unless you give explicit consent.


3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and login state (if applicable).
  • Analyse traffic and understand how users interact with our site.
  • Provide targeted, non‑invasive marketing across platforms (with opt‑out options).

You can manage or disable cookies via your browser settings, though some features may not work as expected. Continued use of our website implies acceptance of cookies under this policy.


4. Data Sharing and Third Parties

We may share your information only when necessary:

  • With trusted logistics and delivery partners to ship and collect hardware.
  • With payment processors Razorpay, Stripe, and financial institutions to complete secure transactions.
  • With marketing and analytics tools such as Google Analytics, Mailchimp, and similar platforms (subject to change without prior notice).
  • With legal or regulatory authorities if required by law or to protect our rights.

We enter into data‑protection‑aligned agreements with such partners and require them to protect your information. Vendors may change from time to time without prior notice; any such change will be reflected in this policy.


5. Data Security

We implement technical and organisational measures to protect your data, including:

  • Encrypted connections (HTTPS) on our website.
  • Secure storage of customer and transaction data.
  • Access controls and restricted internal access to personal information.

While we take reasonable steps to protect your data, no online transmission is 100% secure, and we encourage you to safeguard your login credentials and communication channels.


6. Data Retention

We retain your personal information only as long as:

  • Required to fulfil our contractual obligations (e.g., during active rentals and support).
  • Required by law, tax, or regulatory requirements (invoices and related records are generally stored for at least 10 years, subject to change without prior notice).
  • Needed for legitimate business purposes such as dispute resolution or audit trails.

After this period, we securely delete or anonymise your data.


7. Your Rights

As a data subject, you may have rights such as:

  • Accessing the personal data we hold about you.
  • Correcting inaccurate or incomplete information.
  • Requesting deletion or restriction of processing, where applicable.
  • Withdrawing consent for marketing communications at any time.

To exercise your rights, contact us at: info@tegbyte.com or via the contact details on our website.


8. Children’s Privacy

Our services are designed for B2B clients and are not directed at users under 18. We do not knowingly collect personal data from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with an updated “Last updated” date. Continued use of our services after changes implies your acceptance of the updated policy.

By visiting or using our website or services, you acknowledge that you have read and agreed to this Privacy Policy.


10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Tegbyte
Email: info@tegbyte.com
Operational Office: 5th Floor, Tower C, Unitech Cyber Park, Sector 39, Gurugram, Haryana 122003

We will respond to your query within a reasonable timeframe.

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